frequently asked questions

How will I locate my driver at the airport?
Your driver will be tracking your flight status. Once you arrive at the airport your driver will contact you via phone.If you are arriving at DIA, you will collect your luggage and go to level 5 and your driver will direct you which door to exit. Your driver will pick you up on the 2nd island.If you are arriving at EGE, you will collect your luggage and your driver will be waiting for you with a sign that reads your last name. If there is any confusion, please call Mr. Chauffeur at 970-401-0821.
Are food or drinks permitted in the vehicle?
Yes, you are more than welcome to bring your own snacks and beverages.
Is there a charge for waiting time by the hour?
Yes, there is a waiting charge of $120 per hour. Mr. Chauffeur understands that flight delays occur, so the first 45 minutes of wait time due to a delayed flight is free. For private residences/hotel pickups, the first 15 minutes is free.
Will I be sharing my ride with anyone else?
No. Mr. Chauffeur does not participate in any ride sharing. Once reserved, the ride is for you and your guests only.
Is there space to bring skis, snowboards, golf clubs, etc.?
Yes, vehicles come equipped with an XL cargo box for all of your outdoor gear.
Do I need to tip my driver?
A 20% gratuity will be added to all rides. Additional gratuity for drivers is at your discretion.
Is there a cancellation fee?
Mr. Chauffeur requires a 48 hour notice for all cancellations. The full rate will be charged for cancellations made with less than a 48 hour notice.